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Contact Epson
For sales consultations and technical assistance with your Epson products, please call our Customer Care Hotline at the following toll-free numbers from 9AM-6PM, Monday-Saturday except on public holidays:
1-800-1069-37766 (PLDT)
1-800-3-0037766 (Digitel)
For general inquiries, you may also reach us at (02) 8441-9030 (Metro Manila) during office hours. 
Counterfeit inks may seem like a true alternative. However, they pose threats and risks to your machine. Counterfeit inks will void your warranty, may damage your printer and may cost you more in the long run. If you suspect that your inks are fake, please click here to submit a report.

To receive email support for sales inquiries or technical concerns, please click here to complete the feedback form. For any concerns, feel free to reach us via customercare@epc.epson.com.ph


Due to Covid-19 and the restrictions placed in the Philippines on travel and people movement, we are making adjustments on our call centre service. Hence, you may expect slower response time when you call us. We have also created a feedback form link here where you may submit and we will get back to you as soon as possible without the need to hold on to the call. We humbly seek your kind understanding during this difficult period and hope to resume normal operations as soon as we can. Thank you for your patience and we sincerely apologise for any inconvenience caused. 

Company Information

Head Office

9th Floor Exquadra Tower, 1 Jade Drive, Ortigas Center, Pasig City 1605, Philippines

Tel (+632) 8706-2609
Fax (+632) 8706-2664

Cebu Office

4th floor NIC 2 buildng, Capitol Square, N. Escario Street, Cebu City 6000

Tel (+6332) 262-2557
Fax (+6332) 260-4689

Davao Office

Door 1-5 Ground Floor GIMS Building, Angliongto Road corner Liceralde Subd., Davao City

Tel (+6382) 227-3049
Fax (+6382) 221-2214