You may call Epson Customer Care if you need advice on how to troubleshoot a faulty product. Our trained technicians can either walk you through the resolution process or advice if you have to bring it in for repair. Or if you have questions before buying Epson products, please call our pre-sales enquiry number: (63-2) 87062609 (accessible 9am to 6pm, Mon - Fri [Except public holidays]).
For email support, please click here to complete the feedback form.
Speak with one of our Customer Care officers
You can reach us at (Toll Free):
Metro Manila: (02) 8441-9030
- Accessible 9am to 6pm, Mon - Sat (Except public holidays)
Should you need to repair your product or bring it in for maintenance, please visit Epson Service Centres. Due to Covid-19 and the restrictions placed in the Philippines on travel and people movement, we are making adjustments on our call centre service. Hence, you may expect slower response time when you call us. We have also created a feedback form link here where you may submit and we will get back to you as soon as possible without the need to hold on to the call. We humbly seek your kind understanding during this difficult period and hope to resume normal operations as soon as we can. Thank you for your patience and we sincerely apologise for any inconvenience caused.